Tom 365 – July 26, 2016


If you found yourself in this line at U.S. Cellular Field today, you bought tickets from a secondary source like Vivid Seats or Seat Geek, and you tried to enter using your phone rather than a printed paper ticket. Sports and concert venues do not have any responsibility for tickets sold on the secondary market, and they cannot reprint tickets you did not buy directly from them. You need to direct your complaint to the company you bought the tickets from, not the box office.  Buyer beware. 

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